At Zoftidic, we have recognized that privacy is of prime concern to our customers and we have a mandate to protect your personal data. This Privacy Policy describes the kinds of information collected by us through use of our website and services and how that information is used, stored, and protected. The use of our website and services is governed by this policy.

1. What is Personal Data

Personal information refers to any type of data that could identify a person, directly or indirectly. Such details may include but not limited to your name, contact address, other details, or any other information that you have supplied when you were using our services.

2. Collection of Information

While visiting and utilizing our website, or taking advantage of our consultancy, we collect personally identifiable information like your name, address, phone number, e-mail address, payment details-though necessary for delivering personalised retirement planning-which may be obtained through direct contact or automatically while using cookies and similar other technology on our website.

3. Use of Information

We apply the personal information we have acquired for a smooth service delivery and a tailored retirement planning advice according to the specific needs of our users. This may include updating our clients on updates, tips and promotions related to our service, while sometimes we may use your information for administrative purposes such as payment processing and improving website functions.

4. Protection of Personal Data

Zoftidic handle your private information seriously. We employ appropriate technical and organizational measures to ensure the security of your data, prevent its unauthorized access, alteration, disclosure, or destruction. Still, no data transmission over the Internet can be guaranteed to be secure 100%. Consequently, we cannot guarantee absolute security.

5. Children’s Privacy

Our website and services are not aimed for use by children less than 18 years and not knowingly collect personal information of children. In the case that we find out any person under the age of 18 has provided us with personal information we take immediate steps to erase it. If you know or suspect that someone under age has provided us with information, contact us immediately.

6. Personal Data (Privacy) Ordinance (PDPO)

Zoftidic complies with the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong, an ordinance that controls how personal data is collected, used and protected in Hong Kong. In the light of the PDPO, you have the right to know what personal data we are processing, correct your personal data, and request us to delete your personal data. If you want to do any of these, you can contact us using the contact details below.

7. Changes to This Privacy Policy

Zoftidic may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. It is your responsibility to review this policy regularly to stay informed about how we are protecting your personal information.

8. Contact Information

If you have any question or concern about how we handle your personal data or wish to exercise your rights under the PDPO, please do not hesitate to reach us at [email protected].